HEADING: WORD TRAVELS FAST, AND WHAT CUSTOMERS SAY CAN EITHER MAKE OR BREAK YOUR BRAND

 

SUB-HEADING: Face business complaints head on with Grumblit!

BODY: No matter what your industry — if you’re dealing with people — you’re going to get some complaints. It’s the nature of the beast. Things occasionally go wrong. A staff member is less than friendly. The food is too hot. The food is too cold. The food is just right, but the coffee isn’t. You get the picture.

SUB-HEADING: Embrace Complaints

“Your most unhappy customers are your greatest source of learning.” So said Bill Gates (who knows a little thing or two about business). When a customer complains, they’re actually teaching you how to make your products, service and business stronger and more successful.

SUB-HEADING: Let Us Help!

Grumblit offers a complete complaint facilitation service online. To customers we provide the channels they need to make sure their complaint is heard by the right people. To businesses we provide support for efficiently addressing complaints before they become public in social media.

SUB-HEADING: Grumblit Offers Business

• A centralized channel of communication to customers wanting to report a negative experience
• Quality control over complaints
• The ability to establish private communication with a customer before their complaint is shared publically on social media
• Complaint notifications sent to the right people in your organization
• Full analytics of complaint data
• The ability to connect Grumblit directly to your enterprise’s CRM system
• Remarketing and lead generation
• Grumblit is currently in Beta mode and all these business offering will be available soon

SUB-HEADING: Why You Should Use Grumblit

SUB-HEADING: 50%

According to consumers, customer service agents failed to answer their questions 50% of the time.

SUB-HEADING: 91%

91% of unhappy customers will not willingly do business with you again

SUB-HEADING: 70%

Resolve a complaint in the customer’s favor and they will do business with you again 70% of the time.

 CALL TO ACTION BUTTON: Join Grumblit for Business now!